In each and every case, we ensure that we:
Dorp 14b, 3920 Lommel
+32 (0)11 399 601
Company: Toerisme Lommel vzw
Company number: 0407 576 182
Functionaris voor gegevensbescherming
DPO – Stad/OCMW Lommel
Why does GlazenHuis process personal data?
GlazenHuis processes personal data for various reasons and legal grounds, including for:
You have the right to withdraw your consent at any time, if indeed the processing takes place based on consent. We use the data provided exclusively for the purposes for which it was obtained.
What personal data does GlazenHuis process?
For the purposes described above and depending on the specific purpose, GlazenHuis processes the following data:
We collect this information when you share it with us (for example, when subscribing or making a booking) or when you use our online services. The ways that we collect data include: cookies, registration forms, contracts, debt recovery forms and through personal/telephone/digital contact. We do not collect personal data through third parties with the exception of the data that we receive from the city of Lommel.
In order to provide the best possible service, we may combine your data with publicly available data or with data that you provide to GlazenHuis on other platforms (for example, by purchasing a ticket or booking a guided tour).
What personal data does GlazenHuis collect when I visit its website?
Certain data are automatically collected when you visit GlazenHuis’ website. For example, we can see the IP address, the opened pages, the number of mouse clicks, the date and time of the visit and which browser you are using. This data allows the website to recognise you when you next visit and helps us optimise our websites and tailor our operations to the needs of the user.
We use Google Analytics to gain insight into who visits our websites and how we can improve them.
What data does GlazenHuis collect from my under-13-year-old?
Under-13-year-olds can only register for workshops, guided tours and the newsletter if they have parental permission. Furthermore, under-13-year-olds have the same rights as anyone else regarding this privacy notice.
What if I do not provide certain data?
If you do not provide certain information to us you may be unable to purchase tickets, make a reservation and/or work with GlazenHuis, as certain data is essential to the performance of these activities.
Will my data be passed on to third parties?
We only provide your data to third parties if this is necessary to perform the actions described above. We always request your permission before we do so. You can withdraw this permission at any time.
We use a third party in the following circumstances:
When we do use a third party, we either draw up a data processing agreement (DPA) or make certain that the same provisions are included in the contract terms. We ensure that your personal data is secured through the DPA or contract at all times.
With these parties we also make sure that the necessary agreements regarding the protection of your personal data are made, monitored and respected. We will not under any circumstances pass on your data to third parties unless this is legally obligated and permitted (for example, by court or police order). Your personal data will never be sold, leased or used for commercial purposes.
In the event that your personal data is passed on to countries outside the European Economic Area (EEA), this data is protected by specific contractual obligations in compliance with the European privacy regulation.
For how long does GlazenHuis store my personal data?
We never store your personal data for longer than is necessary to achieve the purpose for which it was provided, in compliance with the legally defined period (such as for accounting reasons). Retention periods may differ according to the purpose.
We undertake to keep personal data for no longer than a maximum of ten years after it was last used or after termination of a collaboration.
How is my data protected?
Your personal information is protected against unlawful access, use, loss or disclosure. The measures we have taken include the following:
You will be personally notified if, despite these precautions, an incident should occur involving your personal information, in the manner provided by law.
What are my rights?
You have a number of rights with regard to the processing of your personal data, including:
You can exercise these rights by contacting us at firstname.lastname@example.org , accompanied by the reason for your submission and proof of your identity. We recommend that you conceal your ID photograph and clearly state that it is a copy and not the original.
What should I do if I have a complaint?
If you have a complaint about how we process your data or about the exercise of your rights, we recommend that you contact at email@example.com . You also have the right to file a complaint with the supervisory authority (the Data Protection Authority) if you have reason to believe that your data is being processed incorrectly.
If you have any questions about the processing of your personal data as described in this notice, you can always contact the data protection officer of the city of Lommel at firstname.lastname@example.org .
Is your website and the information displayed reliable?
This website was created on behalf of GlazenHuis. The website and the information contained herein may be used subject to full compliance with the terms and conditions of use displayed here. By using this website, you legally agree to accept and comply with the terms and conditions of use. GlazenHuis cannot be held liable for any technical harm you may experience when using the website. GlazenHuis is also not liable for any viruses that may occur on the website and rejects all liability for any damage these viruses may cause.
GlazenHuis makes the best efforts to ensure that the information displayed is as complete, correct, precise and up-to-date as possible. GlazenHuis can not be held liable for any incorrect or incomplete information that may be found on this website. Should the information displayed contain errors, or should any information you may expect to find on the website be missing, GlazenHuis undertakes to rectify this as soon as possible after being informed of these deficiencies. Remarks can be sent to email@example.com. The content of the website (including links) may be adapted, changed, supplemented or removed by GlazenHuis at any time, without notice or notification.
May I use the information on your website?
Unless otherwise indicated, the information found on this site is free of rights. The information may be used free of charge for personal and non-commercial purposes, provided the source is acknowledged. If you wish to reproduce, distribute or otherwise make the information (texts, images...) available in any form, you must first obtain permission from GlazenHuis. GlazenHuis and any others retain all intellectual property rights to this site. Certain software applications and graphical elements on the website have been supplied by third parties and may be protected by copyright, which limits the possibility of use and reproduction, which is subject to the prior consent of the author.
Are the links to websites managed by third parties trustworthy?
GlazenHuis places links on the website that we think may be useful to you. GlazenHuis does not give any guarantee as to the content, sources of information, availability, quality or completeness of these websites and therefore cannot be held responsible for them. GlazenHuis accepts no liability for direct or indirect damage resulting from consulting or using external websites and their content. In the event that information available on linked websites is not reliable, correct, up to date or violates the law, GlazenHuis reserves the right to remove the link without notice. Problems with links can be reported to GlazenHuis at any time via firstname.lastname@example.org. GlazenHuis reserves the right to refuse links to external information.
What am I not allowed to use the GlazenHuis website for?
As a user, among other things, you undertake:
This online agreement and all disputes arising from the use of the website or any information contained herein are subject to Belgian law. Only the courts of the district of Hasselt have jurisdiction.